Services - PELHAM CARES

Serving Our Community

Food & Hygiene Bank

“Providing food assistance to Pelham individuals and families in need.”

NEW

Pelham Cares is now implementing a SHOPPING MODEL. All clients will be invited to shop for their own groceries from our shelves in accordance with the needs of their own individual households.

Appointments need to be made for each visit to the foodbank and these can be made once a month. Please call 905-892-5300 or email info@pelhamcares.org to arrange an appointment if needed.

Appointment days/times are as follows:

Tuesday afternoon: 1:00 – 4:00
Wednesday morning: 9:00 – 12:00
Thursday morning: 10:00 – 12:00

Depending on availability, we typically carry on our shelves a variety of perishable and non-perishable food items. Perishable items usually include fresh/frozen fruits & vegetables, protein options, bread, milk, eggs and margarine. Our non-perishable shelves have a selection of pasta & sauce, rice, soups, breakfast items, canned proteins, fruits & vegetables and provisions for babies/children. We also carry hygiene items such as toilet paper, soap, toothbrushes/paste, feminine hygiene products etc.

Proof of Residency within Pelham Boundaries

You will be asked to provide:

Identification for all members of the household (1 piece of identification; drivers license, birth certificate, or passport, etc.)
Proof of residence (a recent bill/invoice (dated within the last 1-2 months) that contains your residential address).
This information must be updated yearly.
Please contact us at 905-892-5300 or info@pelhamcares.org, Monday to Friday between 8:30 am and 12:00 pm to register for our services. Please leave a message if after hours, with contact information, we will respond as soon as possible.

Once registered, you qualify for all services provided by Pelham Cares.

Food Registration Form (confidentiality protected)

Formulario de registro de alimentos (confidencialidad protegida)

Holiday Hampers

“Providing holiday food hampers to Pelham individuals and families in need”
Client individuals and families already registered with Pelham Cares are eligible to receive a holiday hamper, but must notify us that it is needed. Individuals and families can register for JUST the holiday hamper using the same process as required for registered clients.

If not already registered, please contact us at 905-892-5300 or info@pelhamcares.org, Monday to Friday between 8:30 am and 12:00 pm. Please leave a message if after hours, with contact information, we will respond as soon as possible.

Proof of Residency within Pelham Boundaries

You will be asked to provide:

Identification for all members of the household (1 piece of identification; drivers license, birth certificate, or passport, etc.).
Proof of residence (a recent bill/invoice (dated within the last 1-2 months) that contains your residential address).
You will also be asked to provide dietary details necessary when registering.

What you will Receive

The hamper will contain one main protein item (turkey or ham), appropriate accompaniments, and vegetables. Additional items will be included on an as available basis. The hamper is packed by volunteers in accordance with the size of your family. Volunteers will try their best to take dietary needs into consideration, so please provide any dietary details necessary when registering. Please note that we cannot accommodate all dietary requests. The Christmas hamper will also include gifts/toys for children and youth in the household, aged 18 and under.

Transportation to Medical Appointments

“Providing transportation for Pelham individuals to medical and related appointments.”

Providing transportation for Pelham individuals to medical and related appointments. Please contact us at 905-892-5300 or info@pelhamcares.org, Monday to Friday between 8:30am and 12:00 pm to register for our services. Please leave a message if after hours, with contact information, we will respond as soon as possible.

Qualification

You will be asked to provide:

You must be a resident of Pelham
You must be capable of walking and entering and exiting the vehicle with minimal assistance (walkers are accommodated, wheel-chairs can not be accommodated)
A companion is welcome to accompany you to your appointment

Volunteer drivers will provide transportation to Pelham residents to and from medical and related appointments, within and outside of the Niagara Region. There is no charge for this service, however Clients are required to pay out-of-pocket expenses. Clients will contact Pelham Cares with reasonable notice, and provide date, time and location of the appointments. They will be contacted when a driver is identified. Drives are not guaranteed, and the number of drives per month may be limited based on availability of volunteer drivers. Therefore clients are encouraged to contact family members or friends when possible. If Pelham Cares can not provide a driver, we will provide information on other services available. Note that the transportation is to and from the appointment, and does not include any other stops.

Youth Sport & Recreation Subsidy

“Providing sponsorship for Pelham children & youth to participate in sports, recreational and educational activities.”

Clients already registered with Pelham Cares are eligible to participate in this program. It is not necessary to receive food hampers to qualify for this program. If not already registered, please contact us at 905-892-5300 or info@pelhamcares.org, Monday to Friday between 8:30 am and 12:00 pm. Please, leave a message if after hours, with contact information, we will respond as soon as possible. Once registered, you will qualify for all services provided by Pelham Cares.

Proof of Income and residency within the Pelham Boundaries

You will be asked to provide:

Proof of income (paystub, social assistance statement, or annual tax assessment);
Identification for all members of the household (1 piece of identification; drivers license, birth certificate, or passport, etc.);
Proof of residence (a recent bill/invoice (dated within the last 1-2 months) that contains your residential address.
This information must be updated yearly.

Qualification

Child or youth must be 18 years of age or younger, and still attending school;
The child or youth must be a member residing in the household of a family registered with Pelham Cares;
The program must fit within the criteria of sports, recreation or education (school trips, etc.) as established by Pelham Cares

Parent or guardians will be asked to provide proof of enrolment in an approved activity. Funds will be forwarded directly to the program provider up to a pre-established maximum per child per year.

Back to School Backpacks

“Providing backpacks with school supplies and school snacks to children of our registered client families, at ‘back-to-school’ time”.

Please contact us at 905-892-5300 or info@pelhamcares.org, Monday to Friday between 8:30 am and 12:00 pm to register for this program. Please leave a message if after hours, with contact information, we will respond as soon as possible. Once registered, you will qualify for all services provided by Pelham Cares.

Birthday Program

“Providing gifts for parents of registered client families, to give their children at birthday time. An appropriate gift can be selected from our ‘gift room’ and is based on availability.”

Please contact us at 905-892-5300 or info@pelhamcares.org, Monday to Friday between 8:30 am and 12:00 pm to register for this program. Please leave a message if after hours, with contact information, we will respond as soon as possible. Once registered, you will qualify for all services provided by Pelham Cares.

Information & Referrals

“Providing referrals to other social service organizations/agencies which do not have a visible point of contact in Pelham.”

“Providing information about related organizations/agencies/services to the general public.”

Please contact us at 905-892-5300 or info@pelhamcares.org, Monday to Friday between 8:30 am and 12 pm, for this assistance. Please leave a message if after hours, with contact information, we will respond as soon as possible.

Emergency Response

“Responding to Pelham families experiencing a home fire or other catastrophic loss, by providing emergency food, personal hygiene and household supplies, and referrals for additional services.”

Please contact us at 905-892-5300 or info@pelhamcares.org, Monday to Friday between 8:30 am and 12:00 pm, if you or someone you know requires this assistance. Please leave a message if after hours, with contact information, we will respond as soon as possible.

In an emergency, contact the local Red Cross at 905-680-4099.